Shipping & Returns
Your order will be processed within 1-2 business days. All orders are dispatched with our courier; Dawn Wing and arrive within 2-4 working days provided that the product is in stock. Please allow 7-14 working days for products that are made to order.
Yes, I can arrange an overnight delivery for you, we charge R150 for this service. Please mail firstname.lastname@example.org before 1pm to request overnight shipping.
I want you to love your The Real Bling piece and I am committed to providing you with the best fit. If you are not entirely satisfied we offer an exchange within 30 days of delivery for national orders. The items must be unworn, unwashed and undamaged with swing ticket attached. To request an exchange, please email email@example.com with your order number and I will get back to you shortly! If you would like me to handle the logistics of your exchange we can arrange a collection from your door. Once your item/s have been received by me, your desired item/s will be delivered to you at a service fee of R90.
I have a 15-Day return policy for national orders. The items must be unworn, unwashed, undamaged with a swing ticket attached. To request a return, please email info@therealbling with your order number, and I will get in touch shortly! Store credit is issued via email in the form of a digital gift card, it can be used at any time and never expires. To cover shipping and restocking R90.00 will be deducted from your credit.
If you received a damaged or defective product, please email firstname.lastname@example.org with your order number and a photo of the garment. I’ll take care of you!
Some items in the store are made to order, it can take us up to 10 business days to make, pack and dispatch those particular items. When your order is dispatched, you will receive an email confirmation with shipping details and a tracking number that can be used online to follow the whereabouts of your parcel. The online tracking system will be available once the parcel is scanned which can take up to 6 hours.